babu66 Privacy Policy —
Your Information Is Our Responsibility
Your personal information on babu66 is completely safe and confidential. This document explains in detail how we collect, use, and protect your information.
This Privacy Policy ("Policy") applies as an agreement between the babu66 platform ("we", "our", "babu66") and its users ("you", "your") regarding the collection, processing, and protection of information. By using the babu66 website or mobile platform, you are considered to have accepted all terms of this Policy. Our platform is for users aged 21 and above only.
What Is in This Document
What Types of Information We Collect
We collect various types of personal information for the purpose of registration and service delivery on the babu66 platform. This information comes mainly from two sources: (a) information you provide directly, and (b) information collected automatically while you use our platform.
1.1 Information You Provide Directly
- Full name and date of birth
- Email address and mobile number
- Current and permanent address
- National ID (NID) or passport number (for identity verification)
- Payment method details such as bKash, Nagad, Rocket, Upay or bank account number
- Profile photo (optional)
1.2 Automatically Collected Information
- IP address and device type
- Browser and operating system information
- Platform access time and log data (per BST)
- Gaming activity and transaction history
- Cookies and session data (see Section 5 for details)
1.3 Information Received from Third Parties
Occasionally we may receive some of your information from payment gateways or identity verification service providers. This is used solely to ensure the security of your account and to prevent fraud.
How We Use Your Information
babu66 uses collected information only for defined and legitimate purposes. We never use your information for unnecessary or unauthorised purposes.
2.1 Account Management and Service Delivery
- Completing the registration process and verifying accounts
- Ensuring secure login and access
- Processing deposit and withdrawal transactions
- Providing bonuses and promotional offers
- Delivering VIP programme benefits
2.2 Customer Support
- Resolving your questions or complaints via live chat and email
- Resolving account-related issues
- Settling transaction disputes
2.3 Security and Compliance
- Detecting and preventing fraud
- Preventing the opening of multiple accounts
- Ensuring compliance with responsible gaming guidelines
- Age verification for 21+
2.4 Platform Development
- Analysing and improving the user experience
- Identifying and resolving technical issues
- Planning the launch of new games and services
Information Storage and Security
babu66 has implemented industry-standard technical and organisational measures to protect your personal information. Our security framework consists of the following layers.
3.1 Technical Safeguards
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- Use of 256-bit encryption technology
- Two-Factor Authentication
- Regular security audits and penetration testing
- Firewall and intrusion detection systems
3.2 Data Retention Period
Your information is retained for as long as your account is active and for as long as required by legal obligations. Even after an account is closed, transaction records are retained for a period specified by applicable law. Upon a request to delete an account, all information beyond legal obligations is deleted.
3.3 Steps in the Event of a Data Breach
If a security breach occurs or is suspected, we will notify affected users via their registered email as quickly as possible and will take the necessary protective measures.
Sharing Information with Third Parties
babu66 never sells or rents your personal information. However, in the limited circumstances listed below, necessary information may be shared with third parties in order to provide services.
4.1 Payment Service Providers
Relevant transaction information is shared with bKash, Nagad, Rocket, Upay and banking partners for processing your deposits and withdrawals. These service providers adhere to strict data protection policies.
4.2 Gaming Software Providers
Only the minimum information necessary for game operation is shared with our gaming technology partners including Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming.
4.3 Legal Obligations
In response to a court order, a request from an investigating authority, or any other legal obligation, necessary information may be shared with legal authorities.
4.4 Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be transferred. We will notify users before such a change takes place, and the new entity will be required to comply with this Privacy Policy.
Cookies and Tracking Technology
Cookies and similar tracking technologies are used on the babu66 website and platform to improve service quality and make the user experience smoother.
5.1 Types of Cookies
- Essential Cookies: Essential for login sessions, security tokens, and core platform functionality.
- Functional Cookies: Used to remember your preferences such as language selection and display settings.
- Analytics Cookies: Used to understand which parts of the platform are used most — all data is stored anonymously.
5.2 Cookie Controls
You can delete or disable cookies from your browser settings. Please note that disabling essential cookies may cause some core platform features to not work properly. We do not use third-party advertising or social media tracking cookies.
Your Rights Regarding Your Information
As a babu66 user, you have the following rights over your personal information. Contact the support team to exercise any of these rights.
6.1 Right of Access
You may request a copy of the information stored about you by babu66 at any time.
6.2 Right to Rectification
If any of your information is incorrect, you can have it corrected through the profile settings on the platform or through the support team.
6.3 Right to Erasure
If you request closure of your account, we will delete all personal information beyond what is required by legal obligations.
6.4 Right to Object
If you have an objection to any specific use of your information, you may let us know. We will consider reasonable requests.
6.5 Right to Portability
You may request to receive your information in a structured, machine-readable format.
Special Protection of Payment Information
Financial transaction information is protected with the highest level of care. babu66 keeps your payment information secure in the following ways.
- All payment transactions are processed through SSL encryption.
- For payments made through bKash, Nagad, Rocket, and Upay, the respective provider's security protocols are followed.
- Bank transfer information is sent through secure channels and is not stored unnecessarily.
- Card or banking credentials are not shared with any third party.
- If an unusual transaction is detected, an automatic security alert is sent.
The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳500. Withdrawals are generally completed within 10–45 minutes. If you experience any issue with your transaction within this timeframe, please notify our support team immediately.
Protection of Minors
babu66 provides services only to individuals aged 21 or older. We do not knowingly collect information from any person under the age of 21. Age verification is mandatory at the time of registration.
If it comes to our attention that a minor has registered by mistake, or if a guardian informs us, the relevant account will be immediately closed and all collected information will be deleted.
If you believe a minor is using our platform, please notify us at [email protected]. To learn more about responsible gaming, visit our Responsible Gaming page.
Changes to the Privacy Policy
babu66 reserves the right to update or modify this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A notification will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will change.
Continued use of the platform after any changes will be considered as your acceptance of the revised policy. If you do not agree with the changes, you may request to close your account.
Contact & Complaint Resolution
If you have any questions, concerns, or complaints regarding this privacy policy, please contact our support team. We are always ready to provide assistance in Bengali.
After a complaint is submitted, we will begin our investigation as soon as possible and keep you informed of the progress. All complaints are handled confidentially.
Related Policies & Terms
Visit the pages below to learn more about our services.